Privacy Policy
At Fei Yang Travel, we are committed to safeguarding your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, protect, and handle your data, ensuring transparency and trust in our relationship with you.
Definitions
Personal Data: Any information that relates to an identified or identifiable individual.
Data Processing: Any operation performed on personal data, such as collection, storage, use, and deletion.
Third Parties: Organizations or individuals outside Fei Yang Travel who may process data on our behalf under strict confidentiality agreements.
The Legal Basis for Collecting the Information
The legal basis for collecting and processing your personal information is your agreement to our terms by accessing and using the Fei Yang Travel website. By using our site, you acknowledge and consent to the collection and use of your information as outlined in this Privacy Policy, which is necessary for the fulfillment of our services and the functionality of our website.
Business Information
Business Name
Fei Yang Holiday Inc
HQ Business Location
195 Canal St APT 203, New York, NY 10013
Contact Information
For questions, requests, or concerns regarding this Privacy Policy, you may contact us at: brandon@feiyangtravel.com.
Type of Information We Collect
We may collect a variety of personal information, including, but not limited to:
- Contact details (e.g., name, email, phone number)
- Preferences and interests related to travel
- Age
- Travel history and loyalty program data
How We Gather Information
We collect information through online forms, such as contact forms, booking requests, or account creation processes. We also use website analytics tools to collect data, such as pages visited, time spent on each page, and device type.
Information is also gathered through customer service interactions, such as phone calls, emails, or in-person consultations. All data collected is used to enhance your experience with Fei Yang Travel.
How We Keep Data Secure and Protected
We take data security seriously and store your information securely with Supabase, which uses encryption for data in transit and at rest. Only authorized personnel can access personal data, secured with login credentials and multi-factor authentication. Security practices are regularly reviewed to align with industry standards.
Retention of Personal Data
Your personal data will be retained only as long as necessary for the purposes outlined in this Privacy Policy. When no longer required, we will delete your data, unless retention is required by law or for legitimate business needs. Most data is deleted upon termination of your relationship with Fei Yang Travel or upon written request.
How You Can Opt-In or Opt-Out of Sharing Information
You can opt out of data collection by ceasing use of our website or by contacting us directly. To request an opt-out, email us at brandon@feiyangtravel.com with the subject line "Opt-Out Request," and include your full name and data preferences. Please note that opting out may limit certain functionalities of our services.
You can choose to opt-in to our privacy and data collection policies by joining our loyalty program with the assistance of one of our representatives. Please note, no data will be collected unless you provide explicit verbal consent, which will be requested either over the phone or in person.
California Residents' Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents may request information about categories and specific pieces of personal data we have collected. You may also request deletion of your personal data (subject to legal exceptions). To exercise these rights, email us at brandon@feiyangtravel.com with "California Privacy Request" in the subject line.
New York Residents' Privacy Rights
New York residents may request access to personal data collected about them and inquire whether their data has been disclosed to third parties. You may also request corrections to inaccurate data and opt out of marketing communications by contacting us at brandon@feiyangtravel.com.
Whether We Sell Information to Third Parties
Fei Yang Travel does not sell your personal information to third parties. Only Fei Yang Travel IT personnel with a business need access the data, and any third-party processors are under strict confidentiality agreements to provide necessary services.
Right to Data Removal
If you wish to have your data removed, email us at brandon@feiyangtravel.com with your name, phone number, and the subject line "Request to Remove." We will confirm once your data is removed.
Privacy Policy Changes
This Privacy Policy is subject to updates. The latest effective date will be indicated at the top of this document. For significant changes, we will notify you via email or website notice.
Contact Us
For questions about this Privacy Policy or your data rights, please contact us at brandon@feiyangtravel.com.
Thank you for trusting Fei Yang Travel with your personal information. Your privacy is our priority.
隐私政策
在 Fei Yang Travel，我们致力于保护您的隐私，并确保您的个人信息得到妥善处理。本隐私政策概述了我们如何收集、使用、保护和处理您的数据，以确保透明度和建立与您的信任关系。
收集信息的法律依据
我们收集和处理您的个人信息的法律依据是您通过访问和使用 Fei Yang Travel 网站同意我们的条款。通过使用我们的网站，您承认并同意按照本隐私政策的规定收集和使用您的信息，这对于提供我们的服务和网站功能的正常运行是必要的。
公司信息
公司名称
飞扬假期有限公司
公司地址
195 Canal St APT 203, New York, NY 10013
联系方式
如有关于本隐私政策的问题、请求或疑虑，您可以通过以下方式联系我们： brandon@feiyangtravel.com.
我们收集的信息类型
我们可能会收集各种个人信息，包括但不限于：
- 联系信息（例如姓名、电子邮件、电话号码）
- 与旅行相关的偏好和兴趣
- 年龄
- 旅行历史和忠诚度计划数据
我们如何收集信息
我们通过各种方式收集信息，以确保我们能提供最佳的服务和用户体验。这包括您通过在线表单直接提供的数据，例如联系表单、预订请求或帐户创建流程。此外，我们使用网站分析工具自动收集关于您如何与我们的网站互动的信息，例如访问的页面、每页停留时间和使用的设备类型。这有助于我们了解用户偏好并改进我们的服务。我们还通过直接互动收集信息，例如在电话、电子邮件或面对面咨询期间提供的客户服务咨询或反馈。所有收集到的信息将根据本隐私政策使用，以提升您在 Fei Yang Travel 的体验。
我们如何确保数据的安全和保护
我们非常重视数据安全，并实施多项措施以确保您的信息得到保护。我们的数据使用受信任的提供商 Supabase 安全存储，Supabase 采用包括传输和静态加密在内的强大安全协议。对个人信息的访问严格控制；目前，仅 Fei Yang Travel 的所有者有权访问数据库。此访问受安全登录凭证、多因素认证和基于角色的访问控制保护，以防止未经授权的访问。我们定期审查和更新我们的安全措施，以符合行业标准，防止未经授权的访问、披露或更改。
个人数据的保留
您的个人数据将仅在必要时保留，以实现本隐私政策中定义的目的。当您的个人数据不再需要用于法律或任何业务目的时，我们将删除您的数据。大多数数据将在您与 Fei Yang Travel 的关系终止或收到书面请求后删除。
在特殊情况下，如果我们有合法理由或义务（例如刑事调查或其他法律目的），我们可能会更长时间地保留个人数据。
您如何选择加入或退出信息共享
我们尊重您关于共享个人信息的选择。如果您希望选择退出数据收集或共享，您可以停止使用我们的网站或直接联系我们。要申请退出，请发送电子邮件至 brandon@feiyangtravel.com，主题为“退出请求”，并包括您的姓名和任何关于您数据偏好的具体说明。一旦我们收到您的请求，我们将立即处理并确认您的退出状态。请注意，选择退出可能会限制我们服务的某些功能，因为某些数据收集对于网站功能是必要的。
加州居民隐私权
根据《加州消费者隐私法》（CCPA），加州居民对其个人信息享有额外的权利。您可以请求关于我们收集的个人信息类别和具体信息的详细信息，以及信息来源和收集目的。您还有权要求我们删除您的个人信息（法律允许的例外情况除外）。要行使这些权利，请联系 brandon@feiyangtravel.com，主题为“加州隐私请求”。
纽约居民隐私权
纽约居民有权请求访问收集的关于他们的个人数据，并了解其个人数据是否已披露给第三方。您可以请求详细了解我们如何使用您的信息，申请更正不准确的数据，并选择退出营销通讯。如需查询或行使您的权利，请联系 brandon@feiyangtravel.com。
我们是否向第三方出售信息
Fei Yang Travel 不会将您的个人信息出售给第三方。您的数据仅对需要访问以执行其职责的 Fei Yang Travel IT 员工可见，以确保我们系统的正常运行。任何代表我们处理数据的第三方都在严格的保密协议下，仅在必要时用于提供我们为您提供的服务。
数据删除权
如果您希望从我们的记录中删除您的数据，请发送电子邮件至 brandon@feiyangtravel.com。为了成功删除请求，请包括您的姓名、电话号码，并将您的电子邮件标题设为“删除请求”。我们将尽快处理您的请求并确认删除完成。
隐私政策的变更
Fei Yang Travel 可能会根据需要更新本隐私政策。我们建议您定期查看政策，以了解任何更改。如果我们对处理个人信息的方式做出重大更改，我们将通过适当的渠道通知您。最新更新日期将显示在本文件顶部。
联系我们
如果您对本隐私政策或您的数据权利有任何疑问，请通过 brandon@feiyangtravel.com 联系我们。
感谢您对 Fei Yang Travel 的信任。您的隐私是我们的首要任务。