Effective Date: May 04, 2026
Privacy Policy
At Fei Yang Travel, we are committed to safeguarding your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, protect, and handle your data, ensuring transparency and trust in our relationship with you.
Scope
This Privacy Policy applies to www.feiyangtravel.com and www.myfytclub.com, both operated by Fei Yang Holiday Inc. www.feiyangtravel.com is our public informational website showcasing our travel offerings. www.myfytclub.com is our membership portal, where registered members may log in to view their own personal information, invoices, and travel records. Use of the membership portal involves additional data collection, including login credentials and account activity, which is processed under the same principles described in this Policy. Membership-specific rights and obligations are governed by a separate Membership Agreement.
Definitions
Personal Data: Any information that relates to an identified or identifiable individual.
Data Processing: Any operation performed on personal data, such as collection, storage, use, and deletion.
Third Parties: Organizations or individuals outside Fei Yang Travel who may process data on our behalf under strict confidentiality agreements.
The Legal Basis for Collecting the Information
The legal basis for collecting and processing your personal information is your agreement to our terms by accessing and using the Fei Yang Travel website. By using our site, you acknowledge and consent to the collection and use of your information as outlined in this Privacy Policy, which is necessary for the fulfillment of our services and the functionality of our website.
Business Information
Business Name
Fei Yang Holiday Inc
HQ Business Location
195 Canal St APT 203, New York, NY 10013
Contact Information
For questions, requests, or concerns regarding this Privacy Policy, you may contact us at: support@feiyangtravel.com.
Type of Information We Collect
We may collect a variety of personal information, including, but not limited to:
- Contact details (e.g., name, email, phone number)
- Preferences and interests related to travel
- Age
- Travel history and loyalty program data
How We Gather Information
We collect information through online forms, such as contact forms, booking requests, or account creation processes. We also use website analytics tools to collect data, such as pages visited, time spent on each page, and device type.
Information is also gathered through customer service interactions, such as phone calls, emails, or in-person consultations. All data collected is used to enhance your experience with Fei Yang Travel.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to operate the site, remember your preferences, understand how visitors use our content, and—when you opt in—measure the performance of marketing campaigns.
Your Control
On your first visit a cookie preferences banner asks you to choose between Accept all, Reject all, or Customize. Strictly-necessary cookies are always on because the site cannot function without them. All other categories are off until you opt in. Your choice is remembered for 180 days. To change your choice later, clear the fy_consent cookie in your browser settings and the banner will reappear on your next visit.
Cookie Categories
- Strictly necessary — required for core functions (sign-in, security, recording your consent choice). Always on.
- Functional — remember preferences such as your selected language and tours you have recently viewed. Off until you opt in.
- Analytics — help us understand how visitors use the site so we can improve it. Off until you opt in.
- Marketing — remember the source of your visit (for example, a campaign you clicked) so we can measure how effective our marketing is. Off until you opt in.
Cookies We Set
Third-Party Services
When you opt in to Analytics, we load Vercel Analytics and Vercel Speed Insights from Vercel Inc. to measure traffic and page performance. As of the effective date of this policy, these services do not set first-party cookies. Authentication and database services are provided by Supabase Inc.; the Supabase authentication token is the cookie listed above. We do not load any third-party services until you have given the corresponding consent.
Local Storage
In addition to cookies, we use your browser's localStorage to keep your wishlist (saved tours) on this device. LocalStorage is not transmitted to third parties. You can clear it at any time through your browser settings.
Browser Controls
You can also disable or delete cookies directly through your browser settings. Please note that disabling strictly-necessary cookies will break sign-in, the consent banner itself, and other core functionality.
Children's Privacy
Fei Yang Travel's services are intended for adults aged 18 and over, primarily Chinese-speaking seniors interested in guided travel experiences. We do not knowingly collect personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@feiyangtravel.com, and we will promptly delete the information from our records.
International Data Transfers
All personal data we collect is stored and processed within the United States. Fei Yang Travel does not transfer your personal data internationally to other countries or jurisdictions.
How We Keep Data Secure and Protected
We take data security seriously and store your information securely using industry-standard cloud infrastructure with encryption for data in transit and at rest. Only authorized personnel can access personal data, secured with login credentials and multi-factor authentication. Security practices are regularly reviewed to align with industry standards.
Data Breach Notification
In the event of a data breach that compromises your personal information, Fei Yang Travel will notify affected customers promptly via email, WeChat, and SMS. We will provide details about the nature of the breach, the data affected, and the steps we are taking to address the situation. We will also inform the appropriate regulatory authorities as required by applicable law.
Retention of Personal Data
Your personal data will be retained only as long as necessary for the purposes outlined in this Privacy Policy. When no longer required, we will delete your data, unless retention is required by law or for legitimate business needs. Most data is deleted upon termination of your relationship with Fei Yang Travel or upon written request.
How You Can Opt-In or Opt-Out of Sharing Information
You can opt out of data collection by ceasing use of our website or by contacting us directly. To request an opt-out, email us at support@feiyangtravel.com with the subject line "Opt-Out Request," and include your full name and data preferences. Please note that opting out may limit certain functionalities of our services.
You can choose to opt-in to our privacy and data collection policies by joining our loyalty program with the assistance of one of our representatives. Please note, no data will be collected unless you provide explicit verbal consent, which will be requested either over the phone or in person.
California Residents' Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents may request information about categories and specific pieces of personal data we have collected. You may also request deletion of your personal data (subject to legal exceptions). To exercise these rights, email us at support@feiyangtravel.com with "California Privacy Request" in the subject line.
New York Residents' Privacy Rights
New York residents may request access to personal data collected about them and inquire whether their data has been disclosed to third parties. You may also request corrections to inaccurate data and opt out of marketing communications by contacting us at support@feiyangtravel.com.
Whether We Sell Information to Third Parties
Fei Yang Travel does not sell your personal information to third parties. Only Fei Yang Travel IT personnel with a business need access the data, and any third-party processors are under strict confidentiality agreements to provide necessary services.
SMS / Text Messaging
Fei Yang Travel offers an SMS program for customers who opt in by giving verbal consent in person or over the phone. Messages may include booking-related messages, customer service follow-ups, tour check-ins, travel support updates, and travel promotions, holiday offers, and birthday rewards. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchase. You can reply STOP at any time to opt out, or HELP for assistance.
Mobile phone numbers, SMS opt-in consent, and SMS consent records will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. This SMS opt-in data and consent information is excluded from all other information-sharing described in this Privacy Policy and will not be shared with any third parties.
Right to Data Removal
If you wish to have your data removed, email us at support@feiyangtravel.com with your name, phone number, and the subject line "Request to Remove." We will confirm once your data is removed.
Privacy Policy Changes
This Privacy Policy is subject to updates. The latest effective date will be indicated at the top of this document. For significant changes, we will notify you via email or website notice.
Contact Us
For questions about this Privacy Policy or your data rights, please contact us at support@feiyangtravel.com.
Thank you for trusting Fei Yang Travel with your personal information. Your privacy is our priority.
生效日期：2026年5月4日
隐私政策
在 Fei Yang Travel，我们致力于保护您的隐私，并确保您的个人信息得到妥善处理。本隐私政策概述了我们如何收集、使用、保护和处理您的数据，以确保透明度和建立与您的信任关系。
适用范围
本隐私政策适用于由飞扬假期有限公司（Fei Yang Holiday Inc）运营的 www.feiyangtravel.com 和 www.myfytclub.com 两个网站。www.feiyangtravel.com 是我们的公共信息网站，展示我们的旅游产品；www.myfytclub.com 是我们的会员门户，注册会员可以登录查看其个人信息、发票和旅行记录。使用会员门户涉及额外的数据收集，包括登录凭证和账户活动，这些数据按照本政策所述的相同原则进行处理。会员特定的权利和义务由单独的会员协议管辖。
定义
个人数据：与已识别或可识别的个人相关的任何信息。
数据处理：对个人数据执行的任何操作，例如收集、存储、使用和删除。
第三方：Fei Yang Travel 之外的组织或个人，可能在严格的保密协议下代表我们处理数据。
收集信息的法律依据
我们收集和处理您的个人信息的法律依据是您通过访问和使用 Fei Yang Travel 网站同意我们的条款。通过使用我们的网站，您承认并同意按照本隐私政策的规定收集和使用您的信息，这对于提供我们的服务和网站功能的正常运行是必要的。
公司信息
公司名称
飞扬假期有限公司
公司地址
195 Canal St APT 203, New York, NY 10013
联系方式
如有关于本隐私政策的问题、请求或疑虑，您可以通过以下方式联系我们： support@feiyangtravel.com.
我们收集的信息类型
我们可能会收集各种个人信息，包括但不限于：
- 联系信息（例如姓名、电子邮件、电话号码）
- 与旅行相关的偏好和兴趣
- 年龄
- 旅行历史和忠诚度计划数据
我们如何收集信息
我们通过各种方式收集信息，以确保我们能提供最佳的服务和用户体验。这包括您通过在线表单直接提供的数据，例如联系表单、预订请求或帐户创建流程。此外，我们使用网站分析工具自动收集关于您如何与我们的网站互动的信息，例如访问的页面、每页停留时间和使用的设备类型。这有助于我们了解用户偏好并改进我们的服务。我们还通过直接互动收集信息，例如在电话、电子邮件或面对面咨询期间提供的客户服务咨询或反馈。所有收集到的信息将根据本隐私政策使用，以提升您在 Fei Yang Travel 的体验。
Cookies 和跟踪技术
我们的网站使用 Cookies 和类似技术来运行网站、记住您的偏好、了解访客如何使用我们的内容，并在您选择同意的情况下，衡量营销活动的效果。
您的选择
首次访问时，Cookie 偏好横幅会提示您选择全部接受、全部拒绝 或自定义。严格必要的 Cookies 始终启用，因为网站没有它们将无法正常运作；其他类别在您主动启用之前均为关闭状态。您的选择将保留 180 天。如需更改选择，请通过浏览器设置清除 fy_consent Cookie，下次访问时横幅将再次出现。
Cookie 类别
- 严格必要 — 用于核心功能（登录、安全、记录您的同意选择），始终启用。
- 功能性 — 记住您的偏好，例如所选语言和最近浏览过的旅游产品。在您选择启用前为关闭状态。
- 分析 — 帮助我们了解访客如何使用本网站，以便我们改进。需要您主动同意。
- 营销 — 记录您的访问来源（例如您点击的营销活动），以便我们衡量营销效果。需要您主动同意。
我们设置的 Cookies
第三方服务
当您选择启用分析类 Cookies 后，我们会通过 Vercel Inc. 加载 Vercel Analytics 与 Vercel Speed Insights，用于衡量流量与页面性能。截至本政策生效日期，这些服务不会设置第一方 Cookies。身份验证与数据库服务由 Supabase Inc. 提供，相关身份验证 Token 即为上文所列的 Cookie。在您给予对应同意之前，我们不会加载任何第三方服务。
本地存储 (LocalStorage)
除 Cookies 外，我们使用您浏览器的 localStorage 在本设备上保存您的心愿单（收藏的旅游产品）。LocalStorage 不会被传输至第三方。您可以随时通过浏览器设置进行清除。
浏览器控制
您也可以通过浏览器设置直接禁用或删除 Cookies。请注意，禁用严格必要的 Cookies 会导致登录、同意横幅及其他核心功能无法正常工作。
儿童隐私
Fei Yang Travel 的服务面向 18 岁及以上的成年人，主要是有意参加导览旅游的华语长者。根据《儿童在线隐私保护法》（COPPA）的规定，我们不会故意收集 13 岁以下儿童的个人信息。如果您是家长或监护人，并认为您的孩子向我们提供了个人信息，请通过 support@feiyangtravel.com 联系我们，我们将及时从记录中删除该信息。
国际数据传输
我们收集的所有个人数据均在美国境内存储和处理。Fei Yang Travel 不会将您的个人数据国际传输到其他国家或司法管辖区。
我们如何确保数据的安全和保护
我们非常重视数据安全，并实施多项措施以确保您的信息得到保护。我们的数据使用受信任的行业标准云基础设施安全存储，采用包括传输和静态加密在内的强大安全协议。对个人信息的访问严格控制；目前，仅 Fei Yang Travel 的所有者有权访问数据库。此访问受安全登录凭证、多因素认证和基于角色的访问控制保护，以防止未经授权的访问。我们定期审查和更新我们的安全措施，以符合行业标准，防止未经授权的访问、披露或更改。
数据泄露通知
如果发生数据泄露并危及您的个人信息，Fei Yang Travel 将通过电子邮件、微信和短信及时通知受影响的客户。我们将提供有关泄露性质、受影响数据以及我们正在采取的应对措施的详细信息。我们还将根据适用法律要求通知相关监管机构。
个人数据的保留
您的个人数据将仅在必要时保留，以实现本隐私政策中定义的目的。当您的个人数据不再需要用于法律或任何业务目的时，我们将删除您的数据。大多数数据将在您与 Fei Yang Travel 的关系终止或收到书面请求后删除。
在特殊情况下，如果我们有合法理由或义务（例如刑事调查或其他法律目的），我们可能会更长时间地保留个人数据。
您如何选择加入或退出信息共享
我们尊重您关于共享个人信息的选择。如果您希望选择退出数据收集或共享，您可以停止使用我们的网站或直接联系我们。要申请退出，请发送电子邮件至 support@feiyangtravel.com，主题为"退出请求"，并包括您的姓名和任何关于您数据偏好的具体说明。一旦我们收到您的请求，我们将立即处理并确认您的退出状态。请注意，选择退出可能会限制我们服务的某些功能，因为某些数据收集对于网站功能是必要的。
加州居民隐私权
根据《加州消费者隐私法》（CCPA），加州居民对其个人信息享有额外的权利。您可以请求关于我们收集的个人信息类别和具体信息的详细信息，以及信息来源和收集目的。您还有权要求我们删除您的个人信息（法律允许的例外情况除外）。要行使这些权利，请联系 support@feiyangtravel.com，主题为"加州隐私请求"。
纽约居民隐私权
纽约居民有权请求访问收集的关于他们的个人数据，并了解其个人数据是否已披露给第三方。您可以请求详细了解我们如何使用您的信息，申请更正不准确的数据，并选择退出营销通讯。如需查询或行使您的权利，请联系 support@feiyangtravel.com。
我们是否向第三方出售信息
Fei Yang Travel 不会将您的个人信息出售给第三方。您的数据仅对需要访问以执行其职责的 Fei Yang Travel IT 员工可见，以确保我们系统的正常运行。任何代表我们处理数据的第三方都在严格的保密协议下，仅在必要时用于提供我们为您提供的服务。
短信服务（SMS / 文字短信）
Fei Yang Travel 为通过口头方式（当面或电话）选择订阅的客户提供短信服务。短信内容可能包括预订相关消息、客户服务跟进、旅程关怀、旅游支持通知，以及旅游促销、节日优惠和生日礼遇。短信发送频率可能有所不同，可能产生短信和数据费用。是否同意接收短信并不是购买的条件。您可以随时回复 STOP 退订，或回复 HELP 获取帮助。
手机号码、短信订阅同意信息以及短信同意记录不会被出售、出租或分享给第三方或关联公司用于营销或促销目的。此短信订阅数据及同意信息不属于本隐私政策中所述的任何其他信息共享范围，且不会与任何第三方共享。
数据删除权
如果您希望从我们的记录中删除您的数据，请发送电子邮件至 support@feiyangtravel.com。为了成功删除请求，请包括您的姓名、电话号码，并将您的电子邮件标题设为"删除请求"。我们将尽快处理您的请求并确认删除完成。
隐私政策的变更
Fei Yang Travel 可能会根据需要更新本隐私政策。我们建议您定期查看政策，以了解任何更改。如果我们对处理个人信息的方式做出重大更改，我们将通过适当的渠道通知您。最新更新日期将显示在本文件顶部。
联系我们
如果您对本隐私政策或您的数据权利有任何疑问，请通过 support@feiyangtravel.com 联系我们。
感谢您对 Fei Yang Travel 的信任。您的隐私是我们的首要任务。